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Important Information About Your Debit Card
Sign your card as soon as you receive it. To protect your card from fraudulent activity, always make sure your card is returned after every purchase. Save your receipts and compare your transactions against your monthly statement. Receipts are necessary for disputing fraudulent activity.
Report any unauthorized transactions or suspicious activity immediately by calling your local branch. Report lost or stolen cards by calling 1-800-472-3272, 24 hours a day, seven days a week.
Fraud Protection For Your Debit Card
Great Plains State Bank offers fraud protection for your debit card. If you are planning to be out of the state, please notify the bank so we can ensure you will have access to your account. As part of this protection we will need the time frame you will be away and a phone number the bank can reach you in case of potential fraudulent activity.
In a continuing effort to provide quality service and protect our customers from fraud, we have updated our mobile banking app and it will no longer support older operating systems. Please upgrade from older operating system versions as soon as possible; older OS versions will no longer support the current Mobiliti platform. If you are having trouble logging into our mobile app, this may be the problem. If you have any questions, call your local branch.
What is Same Day ACH?
Same Day ACH is a new rule adopted by NACHA, the “managers” of the Automated Clearing House (ACH) network, allowing for payments to be processed within 1 business day (rather than the next day or day after). Doing this, moves money in this ACH network, in the same way, only faster. Beginning September 15, 2017, Same Day ACH will be available for debit entries, enabling the same-day processing of virtually any ACH payment. To meet these optional submission deadlines, the following is the cutoff time for Same Day ACH submission:
Submission deadline at 11:00 am CST , with settlement occurring at 4:00 pm CST that same day. Any submissions after 11:00 am CST will not be considered Same Day ACH and will be processed the following business day. All regular ACH rules & criteria still also apply. Contact your local branch for more details.
Before You Travel
Help protect your account by notifying the bank before you travel. To avoid disruption of your debit card use, please let your local branch know the dates and locations of your travel so we can better monitor debit card activity on your account.